FREQUENTLY ASKED QUESTIONS

HOW CAN I CONTACT PAPERIMURU?
Best ways to contact Paperimuru is by e-mail hello(a)paperimuru.com 

Paperimuru is also at Instagram, https://www.instagram.com/paperimuru

Please send all messages regarding orders etc. via e-mail or Paperimuru Facebook Messenger, Thank You.
Facebook group and Instagram messages sometimes go unnoticed.

I do not answer work related messages sent to my private profiles, Thank You for understanding.


MISTAKE IN ORDER I RECEIVED
I am sorry if there was an error in the order you received. Please send e-mail to hello(a)paperimuru.com 
We`ll fix this.

I DID NOT RECEIVE ORDER CONFIRMATION
If you did not receive order confirmation, please send e-mail to hello(a)paperimuru.com

CAN I ADD MORE PRODUCTS TO MY ORDER?
Sorry this is not possible at the moment

HOW LONG DOES IT TAKE FOR MY ORDER TO SHIP?
I usually ship orders within 1-4 business days unless stated otherwise. Please note preorder items take longer to ship. 

CAN I PICK UP MY ORDER?
Unfortunately picking up orders is not possible

CAN I MAKE RESERVATIONS FOR PRODUCTS?
It is unfortunately not possible to reserve products outside our webshop. Sometimes there are preordering possibilities at our webshop. In that case product card has all the necessary info about the preorder.