FAQ
Best ways to contact Paperimuru is by e-mail hello(a)paperimuru.com
I try my best to answer customer service as soon as possible within 5 business days.
Paperimuru is also at Instagram, https://www.instagram.com/paperimuru Please send all messages regarding orders etc. via e-mail or Paperimuru Facebook Messenger, Thank You.
Facebook group and Instagram messages sometimes go unnoticed.
I do not answer work related messages sent to my private profiles, Thank You for understanding.
I am sorry if there was an error in the order you received. Please send e-mail to hello(a)paperimuru.com
We`ll fix this.
If you did not receive order confirmation, please send e-mail to hello(a)paperimuru.com
Sorry this is not possible at the moment.
Order made on weekdays before 2pm will usually ship the same day. All orders with in stock products ship within 1-2 business days.
Your orders ship from Finland, so it might take some time for international orders to arrive. Thank you for understanding.
Please note preorder items take longer to ship. Shipping times for preorder items can be checked on preorder items product card. You can also contact hello(a)paperimuru.com if you have questions on your preorder.
Unfortunately picking up orders is not possible.
It is unfortunately not possible to reserve products outside our webshop. Sometimes there are preordering possibilities at our webshop. In that case product card has all the necessary info about the preorder.